Privacy Policy

This is the Privacy Policy and Cookies Policy ("Policy") of Lumique Ltd trading as Lumique Living, company registered in England and Wales under registration number 16990164 of 1 Derwent Business Centre, Clarke Street, Derby, England, DE1 2BU (we might refer to ourselves as "Lumique", "we", "our" or "us").  The controller of your personal data will depend on which Lumique property or service you are using. We are committed to protecting and respecting your privacy.

This Policy (together with our Terms and Conditions and any other documents referred to on it) sets out:

  1. What information do we collect about you? 

  2. How will we use your information? 

  3. Sharing your information with others 

  4. CCTV 

  5. Call recordings

  6. How long do we keep your information? 

  7. Cookies and other technologies 

  8. How do we protect your information? 

  9. What are your rights? 

  10. Where we store your information 

  11. Payment processing 

  12. Changes to this policy 

  13. Contact us 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By accepting our services, you acknowledge you have read and understood this Policy. 

For the purposes of UK and EU data protection law ("Data Protection Law"), we are the data controller of your information.

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.